Terms of service

TERMS AND CONDITIONS

1. Definitions

• “Company/Consultant”: Refers to [Your Business Name], the provider of web design, ecommerce, and related consultancy services.

• “Client”: The organisation or individual engaging the Company for services.

• “Project”: The work and services as outlined in the project quotation, proposal, or statement of work.

2. Acceptance and Agreement

• By engaging our services, the Client agrees to these Terms and Conditions.

• Acceptance may be verbal, written, by email, or through payment of a deposit/invoice.

3. Services, Deliverables & Scope

• Details and scope of services will be outlined in a written proposal or statement of work.

• Any additional work not included in the proposal may incur extra charges.

4. Charges and Payments

• Quotes are valid for 30 days and may be revised afterwards.

• A non-refundable deposit of [e.g. 33% or 50%] is required before any work commences.

• The balance is payable upon project completion, prior to the website going live or final deliverables being handed over.

• All invoices are payable within 14 days unless agreed otherwise.

• Late payments may incur interest or suspension of services.

5. Amendments and Approvals

• The Company includes a specified number of revisions (usually 1 or 2) within the quoted price.

• Further amendments are chargeable at our standard hourly or day rate.

• The Client is responsible for giving final approval in writing; final payment is due before the site is launched.

6. Intellectual Property and Copyright

• All design work remains the property of the Company until paid in full.

• Upon full payment, the Client is granted a license to use the website and deliverables for their intended business purpose.

• The Company reserves the right to display completed work in portfolios and for marketing.

7. Client Responsibilities

• The Client will provide all necessary content, assets, and feedback in a timely manner.

• It is the Client’s responsibility to obtain permissions for all supplied materials (e.g., images, logos).

8. Liability and Warranty

• The Company endeavors to deliver work free of defects. Liability is limited to correcting any defects reported within 30 days of delivery.

• The Company is not liable for losses resulting from the use or malfunction of the website or services, except as required by law.

9. Cancellation and Termination

• Either party may terminate the project with written notice; the Client is responsible for payment of work completed to date.

• Deposits are non-refundable once work has commenced.

10. Confidentiality

• Both parties agree to keep all project-related information confidential.

11. Third Party Services

• The Company may recommend or arrange third-party services (e.g., hosting, plugins). The Client is responsible for all third-party fees and terms.

12. Governing Law

• These Terms and Conditions are governed by the laws of Scotland.